Contact Us

Thanks so much for your interest in and support of Sweet Shoppe Designs. Should you have problems or questions about your order or our site, you may contact us using the form below.

Please do not contact our designers directly for order resets. Instead select ‘Order Resets’ from the drop down menu below, and include your order number(s) to expedite your request.

Our customer service hours are as follows…

Sunday: OFF
Monday: OFF
Tuesday: 10am – 8pm EST
Wednesday: 10am – 8pm EST
Thursday: 10am – 8pm EST
Friday: 10am – 10pm EST
Saturday: Noon – 10pm EST

Please note that emails are checked 7 days a week. However, replies may be slower than usual on our scheduled days off.

We look forward to helping you!

Robin Carlton

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Making your memories sweeter

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